Advances in the Management of Organizational Quality

Advances in the Management of Organizational Quality

Ghosh, Soumen; Fedor, Donald

Emerald Publishing Limited

07/1998

340

Dura

Inglês

9780762304707

Deals with the multifaceted nature of quality in work organizations. This volume discusses issues such as: the impact of multiple improvement programs in manufacturing organizations; the major philosophical underpinnings of the quality paradigm with respect to goals, compared with goal setting theory; among others.
Preface (D.B. Fedor, S. Ghosh). Managing multiple improvement efforts: lessons from a semiconductor site (R. Oliva et al.). Reconciling goal and quality: how goal setting can work with quality management initiatives (C.E. Shalley, M.A. Mone). Quality and teams: implications for HRM theory and research (R.L. Cardy, G.L. Stewart). Total quality management and sustainable competitive advantage (R. Reed, D.J. Lemak). Quality management in franchise chains (S.C. Michael). Religious and moral influences on work-related values and work quality (E.F. Stone-Romero, D.L. Stone). Influence and politics in organizational quality contexts (D. Kaplan et al.).
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