Emotions in Groups, Organizations and Cultures

Emotions in Groups, Organizations and Cultures

Ashkanasy, Neal M.; Zerbe, Wilfred J.; Hartel, Professor Charmine E. J.

Emerald Publishing Limited

07/2009

332

Dura

Inglês

9781848556546

15 a 20 dias

The study of emotions in organizations is unlocking exciting insights into why employees behave as they do in groups, organizations and in different cultural contexts. This title showcases a collection of the work advancing knowledge and practice in these areas.
Overview. Chapter 1 How can we make sense of emotional and social competencies within organizational settings?. Chapter 2 Emotional expression, gender, personality, and workplace appropriate behaviors. Chapter 3 Positive work relationships, vitality, and job performance. Chapter 4 On the directionality of vigor-JOB SATISFACTION RELATIONSHIPS: A LONGITUDINAL STUDY. Chapter 5 The secret life of mood: causes and consequences of unconscious affect at work. Chapter 6 Emotional deviance and organizational discipline: a study of emotions in grievance arbitration. Chapter 7 Emotion work: a study with call center operators. Chapter 8 Organizational emotional intelligence and performance: an empirical study. Chapter 9 The role of emotional self-efficacy, emotional intelligence, and affect in workplace incivility and workplace satisfaction. Chapter 10 Building positive responses to bullying: establishing the framework. Chapter 11 Using an emotion regulation framework to predict the outcomes of emotional labor. Chapter 12 Does culture influence intelligence? A study of the influence of cultural context. Chapter 13 Cross-national cross-cultural research of emotions at work: a review and some recommendations. About the Editors. List of Contributors. About the Authors. Dedications. Research on emotion in organizations. Emotions in groups, organizations and cultures. Copyright page.
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